Frequently Asked Questions (FAQ)
Quoted rates include 1 piece up to 40 lbs.
Extra weight charged at $0.05 per pound.
Additional charge may apply for bulk or oversize freight.
- Additional car charges: $0, up to 40 Lbs there after $.05 per Lb
- Additional van charges: $15, up to 250 Lbs there after $.05 per Lb
- Additional hatch charges: $10, up to 150 Lbs there after $.05 per Lb
Waiting time: 10 first minutes free there after $.50 per minute
Out of town: Full Rate $1.05 per Km
Fuel Surcharge Ask for current rate when placing order for pickup.
Dangerous Goods $10.00 Surcharge
Proof of Delivery No Charge within 30 days, $20 within 2-3 months, $30.00 within 3-12 months if it is available
Insurance: 20% on declared value. Maximum insured value $5,000.00 without prior written agreement.
Call in for price and for time of arrival
Deliveries outside The GTA area to all other cities are available on a Rush service only:
Price is based on $1.05/km, minimum price $30
Distance between locations is calculated by Google Map.
The time schedules below are for shipments within Toronto and the GTA area.
Pick-up and delivered within 90 minutes after the order is placed; latest accepting orders must be before 3pm.
Pick-up and delivered within 2 hours after the order is placed; latest accepting orders must be before 2:30pm
Pick-up and delivery within four hours; latest accepting orders must be before 1pm
Cut off time call in before or by 10:30am and deliver before 5pm
Must be placed before 3:00 pm and must be ready for pickup at that time.
Pick up and deliveries outside the GTA allow 30 minutes extra
All shipments must be properly packaged and labeled, including special markings as applicable (e.g. Do not bend, Fragile, Freezable, etc.)
Both the freight and the waybill must bear the special markings mentioned above and the waybill must be easily accessible and readable
Jet Courier Services. Assumes no liability for loss, damage, or delay due to improper packaging and markings.
Please ask customer service for the current rate when you place your order.
Deliveries Between (5pm – 7:30am) or weekend hours are charged the Jet run rate x 2
Holidays are charged Jet Run rate x 2, minimum $80
Minimum invoice amount is $25.00. If you need only occasional deliveries that would be less than the minimum $25.00 we recommend paying cash or cheque on delivery or by credit card at time of placing order.
Customers with an account are given 15 days to pay the invoices (Net 15).
Overdue balances are subject to interest calculated at 2% per month which will accrue and be payable on all outstanding balances.
Jet Courier Services shall not be liable for any loss, damage, destruction or unreasonable delays arising from the following causes:
1. Acts of god, the queens or public enemies.
4. Authority of law
5. Defect or inherent vice in the goods shipped
6. Act or default of the shipper or owner of the goods
7. Nuclear reaction, radiation or radioactive contamination.
Carrier's liability for any loss , damage or injury to a shipment shall not exceed the lesser of $1.75 per pound or $50.00
Unless 1. The shipper and carrier specifically agree otherwise in writing and shipper or class of shippers is named in the carrier's cargo insurance policy.
Notice for loss or damage must be given to the carrier at its head office within twenty four (24) hours after such loss or damage becomes known , and in writing within thirty (30) days
After the shipment is accepted by the carrier. NOTE: No liability for loss or damage will be accepted by the carrier unless written notice of such loss or damage is received within
30 days after shipment is accepted by carrier. For shipment to, from or written the province of Quebec are applicable conditions of Form RT-200 as decreed by the Quebec Transportation Board.
Unless the parties agree otherwise in writing, the carrier shall not be liable for any special, consequential or other damages caused by more delay in the delivery of a shipment, regardless of the cause of such delay.